Strong SEO, Invisible Brand: Why It’s Time to Rethink Search

    By Tommy Atadan, AI Transformation Leader at Trellist

    You’ve done everything right. Your site is technically sound. Your content is optimized. Your SEO reports are green across the board. You’re ranking where you want to be.

    And yet, you might still be invisible.

    As more people turn to tools like ChatGPT, Perplexity, and Google’s generative search for answers, the way brands get discovered is changing. These tools don’t just list links. They summarize. They synthesize. And often, they leave traditional rankings behind.

    The attributes that surface results in AI search are different from traditional SEO.

    If your brand isn’t being cited directly in those answers, it’s not part of the conversation.

    What We’re Seeing
    At Trellist, I’ve been leading visibility audits across AI platforms. We’ve been testing how brands show up when users ask questions that would typically lead to a search result.
    The results are clear:

    • Brands with strong SEO often aren’t mentioned at all in AI-generated responses
    • High-ranking content doesn’t guarantee inclusion in summaries
    • Competitors who understand how customers are asking questions — and who optimize for AI search — are showing up more often

    These tools operate on different signals. They prioritize answerability, structure, and context, not just authority or backlinks.

    This Isn’t About Abandoning SEO

    SEO still matters. But it’s no longer the only thing that matters.

    AI-powered search has created a new layer of visibility. These systems reward content that’s machine-readable, contextually rich, and aligned with user intent — especially in more conversational or question-based formats.

    If you’re only optimizing for Google’s algorithm, you’re likely missing where discovery is starting to shift.

    It’s not just about where you rank. It’s about whether you’re showing up when there are no rankings at all.

    What You Can Do

    This isn’t a crisis, but it is a wake-up call.

    We developed the AI Visibility Snapshot — or AI Search Audit — to help brands understand where they stand. It’s a fast, focused way to find out if your content is showing up in AI-generated answers, how often, and how you compare to competitors.

    We run between 100 and 1,000 queries based on your brand, products, or custom categories. Then we assess rankings, domain authority, brand representation, URL structure, and more to give you a clear picture of how your content performs — and how to improve it for AI search.

    It’s actionable. It’s fast. And it gives you insight into a channel that most teams aren’t measuring yet.

    Final Thought

    Search isn’t going away. But it is evolving.

    If your brand isn’t part of the answers people are getting from AI, it’s effectively invisible — even with strong SEO.

    This is a quiet shift, but a critical one. The brands that move now will help shape how AI tells stories tomorrow. The rest will be left wondering why their traffic is flat while their competitors are getting cited in the answers that matter.